Search our help articles or start a chat with support.
Select an option below or chat with our team:
Help articles by category
Verification process, document requirements, and account security options.
Accepted payment methods, minimum deposit rules, and account funding guidance.
Withdrawal processing times, payment options, and maximum withdrawal limits.
35x bonus wagering, 650 free spins details, and VIP cashback conditions.
Deposit limits, cooling off tools, self exclusion, and helpline contact info.
Unfinished game rounds, technical troubleshooting, and account history checks.
Answers to common account, payment, and bonus questions.
Crypto and Revolut or Wise payouts are usually faster after approval. Bank transfer and card withdrawals take 4 to 7 working days after approval. after approval. Payouts are sent to the same method used to deposit.
Verification is required before your first withdrawal. You need to provide a government photo ID and a proof of address. before payout.
Select the Casino Welcome Pack when making a deposit of EUR 20 or more. The package offers 375% up to EUR 4,000 and 650 free spins across your deposits.
LuckyBoom provides transparent EUR 20 min depositSupported methods include Visa, Mastercard, Revolut, Wise, Bank transfer, and Crypto.
All transactions on LuckyBoom are processed in EUR. You can deposit and withdraw using Visa, Mastercard, Revolut, Wise, Bank transfer, and Crypto.
Navigate directly to Account SettingsYou can adjust deposit limits and self exclusion options in your profile settings.
Game rounds are calculated on game servers. If your connection drops, the round finishes on the server and any winnings are credited to your balance. Account History.
Through the VIP programme, players can receive cashback up to 15% and rakeback up to 7% based on play activity. Up to 15% cashback Cashback up to 15% and rakeback up to 7% via the VIP programme.
Our support team is available 24/7 via live chat and email.
Get help with payments, accounts, and verification directly in your browser.
Send account verification documents and general account inquiries.
VIP members get access to cashback up to 15% and rakeback up to 7%.
Find answers to common questions about your account, deposits, withdrawals, and promotions at LuckyBoom. Our customer support team is available 24/7 to assist you.
You can reach the LuckyBoom customer support team 24/7 through live chat or email.
Live chat is accessible directly on the website for fast responses. If you send an email inquiry, our team will reply as soon as possible with detailed guidance.
Creating an account takes about a minute using your email address or Google account on luckyboom.com.
Before requesting your first withdrawal, identity verification (KYC) is required. You can also enable optional two-factor authentication (2FA) for added security when making withdrawals.
We offer several deposit options, including Visa, Mastercard, Revolut, Wise, Bank transfer, and Crypto.
The minimum deposit amount is EUR 20. Deposits are processed promptly so you can access your account balance without delay.
How can I contact LuckyBoom support?
You can contact support 24/7 via live chat directly on the website or by email.
What are the minimum deposit and withdrawal amounts?
The minimum deposit is EUR 20. The minimum withdrawal is EUR 40, with a transaction limit of EUR 4,000.
How long do withdrawals take?
Bank transfer and card withdrawals take 4 to 7 working days after approval. Crypto, Revolut, and Wise withdrawals are usually faster.
Do I need to verify my account before withdrawing?
Yes, identity verification (KYC) must be completed before your first withdrawal.
Cookies on this site
We use cookies that keep the site working and, if you agree, cookies for statistics and marketing. You can change your choice at any time in the cookie settings.
