verified_user CUSTOMER CARE & CORPORATE DISCLOSURES

Get in Touch with LuckyBoom

Our customer support team and VIP hosts are available 24/7 via live chat and email.

Support Status: Available 24/7 Live Chat: Available 24/7

Direct Communication Channels Secure Connection

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24/7 SUPPORT

Live Chat

Speak directly with our support team for help with your account, deposits, and bonuses.

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EMAIL SUPPORT

Email Support

Send us an email for general questions, account verification, and payment inquiries.

support@luckyboom.com

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HELP CENTRE

Help Centre

Find guides on withdrawals, account verification, wagering rules, and payment options.

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VIP SERVICE

VIP Support

Personal account managers and cashback options available through our VIP programme.

Send Us a Message

Send a message directly to our customer support team.

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ABOUT US

About LuckyBoom

Founded in 2021, LuckyBoom offers over 2,400 online casino games, transparent payouts, and round the clock customer support.

sports_esports 2,400+ Games

Enjoy over 2,000 slots, live tables, crash games, and sports betting.

payments €20 Min Deposit

Deposit using Visa, Mastercard, Revolut, Wise, bank transfer, or crypto.

support_agent 24/7 Live Support

Get assistance anytime via our 24/7 live chat and email support.

bolt Withdrawal Options

Withdraw to bank accounts, cards, Revolut, Wise, or crypto wallets.

verified Licensing and Legal Information

LICENSED OPERATOR

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Licence: Anjouan (Union of the Comoros) ALSI-202509069-FI2. Operator: 3-102-937541 SRL, San José, Costa Rica.

LuckyBoom is operated by 3-102-937541 SRL (San José, Costa Rica) under licence ALSI-202509069-FI2 issued in Anjouan, Union of the Comoros.

18+ Only Play Responsibly

Secure SSL Encrypted

RNG Tested RNG Audited

Fair Play Licensed Casino

Popular slots

All games

3 Chests: Bonus Combo

Netgame

Cash'n Fruits Hold And Win

1spin4win

Thunder Coins XXL: Multicoin

Playson

Book of Ra deluxe

Novomatic

4 Carts Bonanza: Trinity Series

Fugaso

Hot Choice Deluxe

Amatic

Contact LuckyBoom Support

Get direct help with your account, payments, and verification. Support is available 24 hours a day, 7 days a week.

Support Channels

You can reach customer support through live chat and email. Live chat offers real-time assistance directly on the site. For non-urgent issues or detailed queries, send an email to receive a response from our team.

Information to Have Ready

To resolve your query quickly, gather your details before reaching out. Providing accurate information allows support agents to assist you without delay.

The email address linked to your account
Transaction reference numbers for deposit or withdrawal questions
Screenshots showing error messages or technical issues

Verification Enquiries

Account verification (KYC) is required before your first withdrawal. You can upload documents directly in your account area. Contact live chat or email support if you need guidance on valid forms of identification or proof of address.

Frequently Asked Questions

How can I contact LuckyBoom customer support?

Support is available 24/7 via live chat and email.

What details do I need to provide for withdrawal help?

Have your registered email, the requested withdrawal amount, and the chosen payment method ready for the support agent.

When is verification required?

Identity verification is mandatory prior to your first cashout request.